BBB Reliability Report for
B. R. Online Travel Corp
   
      A BBB Accredited business since 03/10/1999
 
BBB Rating is A-
B. R. Online Travel Corp A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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Company Profile
B. R. Online Travel Corp
Address:  
2665 South Bayshore Drive #445
Miami, FL  33133
Tel: (888) 527-2745
Fax: (305) 379-9397
Web Site:   http://www.brol.com
Contact:   Laura Tissi - Owner
Business Start Date:   1/1/1997
Company ID:   4004912
Nature of Business:

This company's nature of business is Travel Agencies and Bureaus

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Florida Department of Agriculture & Consumer Services
License Number: ST30363
Status: Active

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 03/10/1999 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
1Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
2 Total