BBB Reliability Report for
Bankrate, Inc
   
      A BBB Accredited business since 11/07/2002
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Is this opinion helpful?
 
Check out the Bankrate, Inc storefront to view photos of the business, read customer reviews, and even post a review yourself!
My Experience
Not Yet Reviewed
TrustLink Rating:
based on 0 reviews
Company Profile
Bankrate, Inc
Address:  
11760 US Hwy 1, Ste.#200
North Palm Beach, FL  33408-3088
Tel: (561) 630-2400
Fax: (561) 624-0102
Web Site:   http://www.bankrate.com
Contact:   Robert J. DeFranco - CFO
Business Start Date:   1/1/1976
Company ID:   22000889
Nature of Business:

This company's nature of business is Information Search Retrieval Services

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Palm Beach County/ Tax Collectors
License Number: 2001-12592
Status: Active

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 11/07/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
2Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
2 Total