BBB Reliability Report for
Caribbean Cruise Line
   
 
BBB Rating is C
Caribbean Cruise Line C 1
Rating Explanation
Company Rating C
Our opinion of what this rating means:
Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.

Check out the Caribbean Cruise Line storefront to view photos of the business, read customer reviews, and even post a review yourself!
2 Star Rating
based on 7 reviews
Company Profile
Caribbean Cruise Line
Address:  
531 SE 5th Court
Pompano Beach, FL  33060
Tel: (800) 586-6693
Fax: (954) 343-6960
Web Site:   http://www.bahamascruiseregist...
Contact:   Robby H. Birnbaum, Esq. -
Business Start Date:   5/21/2008
Company ID:   92014161
Nature of Business:

This company's business is Cruise Lines

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

VACATION CERTIFICATES

General Advice:
Before you decide to accept this type of offer and before you
give any money, you should understand the requirements and
conditions of the offer to determine if they meet your needs.
Determine the complete cost involved when accepting the offer and
then do comparative shopping with a local trav...
  »More

Licensing

Agency: Florida Department of Agriculture & Consumer Services
License Number: ST-37425
Status: Active

Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered Complaints

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. However, the company failed to respond to one complaint.

The Bureau has been contacted by consumers who state they received notification from Caribbean Cruise Li...
  »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
186Making a full refund, as the consumer requested
4Making a partial refund
50Agreeing to perform according to their contract
5Refusing to make an adjustment
5Refuse to adjust, relying on terms of agreement
1Unanswered
27Unassigned
278 Total