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BBB Reliability Report for
Carnival Corporation
   
 
BBB Rating is B
Carnival Corporation B 1
Rating Explanation
Company Rating B
Our opinion of what this rating means:
A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

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2 Star Rating
TrustLink Rating:
based on 13 reviews
Company Profile
Carnival Corporation
Address:  
3655 NW 87th Ave.
Miami, FL  33178
Tel: (800) 227-6482
Fax: (954) 628-4261
» See more photos on TrustLink
Web Site:   http://www.carnival.com
Contact:   Micky Arison - Chairman & CEO
Business Start Date:   1/1/1972
Company ID:   21000334
Nature of Business:

This company's nature of business is Cruise Lines
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

Based on BBB files this compan The Bureau has requested basic information from this company. The company has declined to provide this information. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered Complaints

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

 

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
28Making a full refund, as the consumer requested
25Making a partial refund
662Agreeing to perform according to their contract
15Refusing to make an adjustment
15Refuse to adjust, relying on terms of agreement
1Unanswered
29Unassigned
775 Total