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BBB Reliability Report for
Delray Credit Counseling Corp.
   
      A BBB Accredited business since 12/31/2003
Company Rating A
Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.

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Company Profile
Delray Credit Counseling Corp.
Address:  
5300 W. Atlantic Ave., Suite 200
Delray Beach, FL  33484
Tel: (800) 982-8445
Fax: (561) 431-2922
» See more photos on TrustLink
Web Site:   http://www.delraycc.com
Contact:   Gary Hamilton - President
Business Start Date:   12/19/2002
Company ID:   19000498
Nature of Business:

This company's nature of business is Credit Counseling and Management Services
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Delray Beach/Tax Collector
License Number: 33396
Status: Active

ISO Certification # FS 543726 - The provision of Financial Education and Consumer Credit Counseling, Client Services, Creditor Relations & Payment Processing in accordance with the Consumer Credit Counseling Code of Practice.

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 12/31/2003 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
8Making a full refund, as the consumer requested
4Making a partial refund
71Agreeing to perform according to their contract
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
5Unassigned
89 Total