BBB Reliability Report for
Discount Warehouse, Inc., The
   
      A BBB Accredited business since 04/08/2009
 
BBB Rating is A-
Discount Warehouse, Inc., The A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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Company Profile
Discount Warehouse, Inc., The
Address:  
5501 Nob Hill Rd.
Sunrise, FL  33351
Tel: (954) 746-8701
Fax: (954) 746-8703
Web Site:   http://www.tdwcloseouts.com
Contact:   Raphael Shabtai - President/Owner
Business Start Date:   1/1/1988
Company ID:   26000540
Nature of Business:

This company's nature of business is Surplus and Salvage Merchandise Stores

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Sunrise/Tax Collector
License Number: 3780002732
Status: Active

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 04/08/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

Customers are required to sign a "Terms and Agreements" before the shipment is sent out, which states all merchandise is Salvage/Store returns and sold "AS IS" with no warranties, or guarantees of any kind expressed or implied. All Merchandise is salvage store returns, or other similar second-hand merchandise, with no refunds, ...   »More

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
4Making a partial refund
11Agreeing to perform according to their contract
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
16 Total