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BBB Reliability Report for
FWM Laboratories, Inc.
   
 
BBB Rating is F
FWM Laboratories, Inc. F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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1 Star Rating
TrustLink Rating:
based on 103 reviews
Company Profile
FWM Laboratories, Inc.
Address:  
3007 Greene St.
Hollywood, FL  33020-1039
Tel: (866) 949-0138
Fax:
» See more photos on TrustLink
Web Site:   http://www.fwmlaboratories.com
Contact:   Brian Weiss - Vice President
Business Start Date:   6/11/2008
Company ID:   92012492
Nature of Business:

This companys nature of business is Vitamins and Food Supplements Retail.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

The prices for prescription drugs are at an all time high and consumers are scrambling to find cheaper alternatives. The Better Business Bureau (BBB) warns consumers to steer clear of "too good to be true" advertisements for miracle drugs and treatments. These ads which feature exotic potions and pills, special curative diets, or "newly discovered" treatments, contain questionable claims about the effectiveness and safety of these products or ser...  »More

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

Agency: Consumer Affairs
Description: Government Actions
On September 16, 2009 the Utah Division of Consumer Protection issued a Final Order by Default against Brian Weiss and FWM Laboratories Inc ("Respondents"). The Respondents were ordered to cease and desist from: a) indicating that the subject of a consumer transaction has sponsorship, approval, performance characteristics, accessories, uses or benefits that it does not have; b) indica...   »More

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

This company is not an accredited Business of the Better Business Bureau. This company has failed to discontinue to use our Federally Registered Trademark when demands have been made to do so. Misrepresentation of BBB accreditation constitutes false and deceptive advertising and trademark infringement. 

Rating Reasons

Significant reasons for this rating:
Unanswered ComplaintsAdvertising ConcernsGovernment Action

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

We have received a significant number of complaints against this company. In at least some cases, the complaint allegations are very serious. The company has failed to respond to most complaints presented to them by the BBB.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1522Making a full refund, as the consumer requested
26Making a partial refund
506Agreeing to perform according to their contract
3Refusing to make an adjustment
4Refuse to adjust, relying on terms of agreement
4501Unanswered
21Unassigned
6583 Total