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BBB Reliability Report for
Phone Store USA

A BBB Accredited business since 05/29/2008

Phone Store USA A- 1

Rating Explanation

Company Rating A-

Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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TrustLink Rating:

based on 1 review

Company Profile

Phone Store USA

Address:	1701 Green Rd Suite H Pompano Beach, FL 33064 Tel: (954) 571-1970 Fax: (954) 571-1966	» See more photos on TrustLink
Web Site:	http://www.phonestoreusa.com
Contact:	Matthew Mocarski - President
Business Start Date:	8/18/2005
Company ID:	92009082

Nature of Business:

This company's business does Internet Cellular Phone Sales.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Licensing

Agency: Broward County/Tax Collectors
License Number: 0003875
Status: Active

Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 05/29/2008 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
0	Making a full refund, as the consumer requested
1	Making a partial refund
8	Agreeing to perform according to their contract
1	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered
1	Unassigned

Total