BBB Reliability Report for
Smart Travel Group, Ltd.
   
      A BBB Accredited business since 08/31/2003
 
BBB Rating is A+
Smart Travel Group, Ltd. A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Check out the Smart Travel Group, Ltd. storefront to view photos of the business, read customer reviews, and even post a review yourself!
Not Yet Reviewed
based on 0 reviews
Company Profile
Smart Travel Group, Ltd.
Address:  
4800 N. Federal Ave., Ste. 207D
Boca Raton, FL  33431
Tel: (561) 393-7377
Fax: (561) 393-7622
Web Site:   http://www.smartcruiser.com
Contact:   Lee Smolinski - Owner
Business Start Date:   1/1/1987
Company ID:   23000856
Nature of Business:

This company's nature of business is Travel Agencies and Bureaus

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Florida Department of Agriculture & Consumer Services
License Number: ARC 10-52086-0
Status: Active

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 08/31/2003 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
2Making a full refund, as the consumer requested
0Making a partial refund
15Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
3Unassigned
20 Total